Shareholder Satisfaction Survey

Shareholder Information

As a part of our constant endeavor to improve shareholder services, we have initiated a shareholders' satisfaction survey. Please spare a few minutes of your valuable time to fill this questionnaire. Kindly rate your responses on specified service areas listed below on the following scale:

Needs Improvement

Satisfactory

At par with Industry Standard

Above Industry Standard

Excellent

SHAREHOLDER INFORMATION

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1. HOW DO YOU RATE WEBSITE OF THE COMPANY?

A.Quality of information reset
B.Relevance & adequacy of information reset
C.Ease & accessibility while navigating reset
D.Overall rating reset

2. HOW DO YOU RATE DISSEMINATION OF INFORMATION ABOUT THE COMPANY BY WAY OF THE FOLLOWING?

A. Shareholder communication reset
B. Annual reports / Reporting suite reset
C. Newspapers / Press release reset
D. Company's website reset
E. E-mails reset
F. Overall rating reset

3. HOW DO YOU RATE THE RECEIPT OF VARIOUS DOCUMENTS / INTIMATIONS FROM THE COMPANY?

A. Dividend / ECS intimation reset
B. General notices / updates reset
C. Overall rating reset

4. IN CASE YOU ATTENDED SHAREHOLDERS' MEETING OF THE COMPANY THROUGH VC/OAVM, HOW DID YOU FIND THE ARRANGEMENT?

A. Structure and sequencing of Meeting reset
B. Q&A Session reset
C. E-Voting facility reset
D. Streaming of proceedings reset
E. Chairman's communication reset
F. Facility to submit queries during Meeting reset
G. Overall rating reset

5. IN CASE YOU WERE A SPEAKER AT THE SHAREHOLDERS' MEETING OF THE COMPANY, HOW DID YOU FIND THE EXPERIENCE?

A. Ease in prior registration/allotment of Speaker number reset
B. Timely and adequate information on steps to join Meeting/voting etc. reset
C. Clarity of audio and visual display reset
D. Quality of Site Testing prior to Meeting reset
E. Co-ordination with service provider/Company official reset
F. Level of satisfaction for responses to queries reset
G. Overall rating reset

6. HOW DO YOU RATE ANNUAL REPORT OF THE COMPANY?

A. Quality and content of annual report reset
B. Timely receipt of annual report reset
C. Overall rating reset

7. HOW DO YOU RATE INTERACTION WITH COMPANY OFFICIALS?

A. Behaviour / Hospitality reset
B. Quality and relevance of information reset
C. Accessibility reset
D. Solution to queries reset
E. Overall rating reset

8. HOW DO YOU RATE INTERACTION WITH RTA OF THE COMPANY-KFIN TECHNOLOGIES LIMITED?

A. Behaviour / Hospitality reset
B. Quality and relevance of information reset
C. Accessibility reset
D. Solution to queries reset
E. Overall rating reset

9. HOW DO YOU RATE PROCESSING OF IEPF CLAIMS BY THE COMPANY?

A. Time and quality of response from the Company reset
B. Processing of documents reset
C. Overall rating reset

10. HOW DO YOU RATE GRIEVANCE REDRESSAL MECHANISM OF THE COMPANY?

A. Response time to queries reset
B. Quality of response reset
C. Overall rating reset
D. Any other comments/remarks